Values that reflect the basics of business

We are reassuringly practical

Whether we’re talking lifts or stairlifts, our engineering heritage means we meticulously craft and develop our products to make them the very best in the market.

We work carefully too, by considering our customers’ circumstances, recommending the right products and installing everything with a minimum of fuss.

And of course, we’re members of all the trade bodies and meet all codes of conduct and product safety requirements in full.

We are resolutely independent

We’ve always had our own way of doing things. We don’t chase profits at all costs and we don’t skimp on what’s important to our customers. Instead, we do what we believe is right. We put our customers at the heart of our business. We listen to what they need. And we do whatever we can to go about our business honestly and responsibly.

We are life-enhancing

We make life easier for people – for access, moving around and greater independence. We understand their issues and will lobby on their behalf and for things we believe in such as healthy lifestyles. We’re in the business of making life – and work – more fulfilling.