News from around the Southern England area:

So good to be apreciated...

Tony Kirby, Stannah lift engineer, does an excellent job at the Southern England Branch but it's always good to get positive feedback...

Dear Sir,
I must let you know how excellent I found your engineer who came to my rescue late in the evening yesterday. I live alone and am utterly dependant on the lift to go to bed.
I know the fault was hard to find and cure, and in a very difficult position.
I must say you pick your men well. He was not only efficient, but kind and reassuring. Considering it was a pouring wet night, you can imagine my gratitude to him. He just accepted a coffee and was off on his long drive back.
I must say there are not many men about like that these days.
Many thanks
J E de Bounevialle

Network Rail at Chichester Station

The Southern England Branch of Stannah Lift Services, based in Christchurch, has completed a major lift modernisation project for Network Rail at Chichester Station.

Mobile Communications

Stannah Lift Services operate a mobile communications system that enables the branch offices to be in touch with their travelling engineers all day, every day. Each engineer carries a laptop which displays all scheduled work for each week.

The engineer is able to fill in his log on completion of each site and send the information directly to the office for processing. A huge advantage of the system is the reduction in paperwork. The ability to be in direct contact with the engineers means emergency call-outs can be met even more quickly as it is possible to quickly locate the nearest engineer and be aware of his workload. Then, if necessary, schedules can be re-arranged to ensure maximum efficiency is achieved for our customers.