How Stannah are supporting our customers during the Covid-19 crisis

While the government has now eased many of the COVID restrictions, the safety of our customers and employees remains our number one concern. We will continue to take the utmost care to minimise the risk of COVID transmission.

New lift installations

Stannah is fully operational, with our dedicated teams here to provide ongoing support, albeit in a new and/or remote way, as we continue to adapt to COVID. For our lift installations, we are following the latest construction and lift industry guidance, working to customer’s site operating procedures, and using our own updated working methods to ensure the safety of our staff and customers.

Our domestic & commercial maintenance and repair services

For many of our maintenance and repair customers, their lift or stairlift is essential for them to go about their life or keep their business running. We continue to provide breakdown and repair services, as well as carrying out routine maintenance visits.

When visiting you, we continue to follow government COVID-19 secure guidelines along with guidance from our trade associations, the BHTA and LEIA, for visits to both homes and businesses.

Prior to the visit:

At the visit we will:

Although we trust that we are nearing the end of the pandemic, we will continue to monitor developments and amend our working practices to take account of the latest advice.

We recognise the vital assistance our products offer and so please be assured that we will continue to balance the need to support you, our customers, with the need to protect our staff and observe government instructions.  We can be contacted through our main channels.

For information on support for our stairlift and home lift installations please follow this link.

Last updated: 22/07/2021