Cookie Policy

Stannah is concerned to help you retain control over your personal information while simultaneously exploiting the advantages of an interactive commercial environment. We aim to provide our website visitors with a tailored web experience. Stannah is committed to protecting and respecting your privacy.
This statement discloses the current privacy practices for our website and supplements our full privacy statement accessed here. If you have any questions or concerns regarding this statement, you should contact us either by e-mail, telephone, fax or letter.

In order to help us understand how visitors to our website use it and to assist us in introducing changes and improvements to it (including delivery of a more personalized service), we collect IP addresses and use a feature known as a “cookie”. Cookies contain bits of information that websites transfer to your computer’s hard drive for record keeping purposes. Essentially, they are small pieces of information stored on your computer, tablet or mobile phone while you are browsing. A cookie generally includes the name of the website that it comes from, its lifecycle (the time period for which it remains on your device) and a value, which is generally a randomly generated unique number.

Two types of cookies may be used: temporary cookies and permanent cookies. Temporary cookies are automatically deleted at the end of your browsing session. Permanent cookies remain on your device for longer, for a duration of time that is specific to each cookie and remain valid until their expiry date (unless they are deleted by the user beforehand).

These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a better experience during your visit and also allows us to improve our site. The cookies that we use are also for website analytics purposes. They allow us to recognize and count the number of visitors and see how visitors interact with the site. This enables us to ensure that users are finding the information that they are looking for more effectively.

Our website also uses other technologies such as browser storage and plugins (e.g., HTML5, IndexedDB, and WebSQL). Like cookies, these other technologies may store small amounts of data on your device. Web beacons (also known as clear gifs or pixel tags) often work in conjunction with cookies. When we refer to “cookies” in this policy (or our Privacy Notice) we are referring to both cookies and similar technologies. In many cases, declining cookies will impair the effectiveness of web beacons associated with those cookies.

Cookies can make our website more useful by storing information about your preferences. We use cookies for the following principal purposes:

• To access your previously stored information
• to estimate our audience size and usage patterns
• and to assist us in targeting page content and ads

More specifically:

• Personalized ads and content, ad and content measurement, audience insights and product development: Ads and content can be personalized based on a profile. More information can be added to better personalize ads and content. Ad and content performance can be measured. Insights about audiences who saw the ads and content can be derived. Information can be used to build or improve user experience, systems and software.
• Select basic ads: Ads can be shown to you based on the content you’re viewing, the app you’re using, your approximate location, or your device type.
• Create a personalized ads and/or content profile: A profile can be built about you and your interests to show you personalized ads and/or content that are relevant to you.
• Select personalized ads: Personalized ads can be shown to you based on a profile about you.
• Measure ad and/or content performance: The performance and effectiveness of ads and/or content that you see or interact with can be measured.
• Apply market research to generate audience insights: Market research can be used to learn more about the audiences who visit sites/apps and view ads.
• Develop and improve products: Your personal information can be used to improve existing systems and software, and to develop new products.
• Use precise geolocation information: Your precise geolocation information can be used in support of one or more purposes. This means your location can be accurate to within several metres.
• Actively scan device characteristics for identification: Your device can be identified based on a scan of your device's unique combination of characteristics.
• Ensure security, prevent fraud, and debug: Your data can be used to monitor and prevent fraudulent activity, and ensure systems and processes work properly and securely.
• Technically deliver ads or content: Your device can receive and send information that allows you to see and interact with ads and content.
• Match and combine offline data sources: Information from offline data sources can be combined with your online activity in support of one or more purposes.
• Link different devices: Different devices can be determined as belonging to you or your household in support of one or more of purposes.
• Receive and use automatically sent device characteristics for identification: Your device might be distinguished from other devices based on information it automatically sends, such as IP address or browser type.

Cookies sets are unique to the browser accessing our website. You are always able to configure your browser to refuse cookies or to receive proper notification when you have received one. 

Stannah uses a number of suppliers that set specific cookies on the website on our behalf in order to deliver the services that they are providing. 

• Strictly necessary cookies: These cookies are necessary for the website to function or to provide a service you have requested and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the website will not then work. These cookies do not store any personally identifiable information.
• Performance cookies: These cookies allow us to count our visitors and identify traffic sources so we can measure and improve the performance of our website. They help us to know which pages are the most and least popular and see how our visitors move around the website. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our website and will not be able to monitor its performance.
• Functional cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
• Targeting cookies: These cookies may be set through our site by our third-party advertising partners. They may be used to build a profile of your interests based on your browsing history and will show you relevant adverts when you visit other websites. Tracking cookies are based on identifying your browser and internet device. If you do not allow these cookies, you will still receive advertising on the websites you visit, but the ads will be general rather than targeted to you.

To support our site and the information we are posting, we sometimes embed photos and video content from websites such as YouTube. As a result, when you visit a page with content embedded from, for example, YouTube you may be presented with cookies from these websites. Stannah does not control the dissemination of these cookies. When you click on links or social media buttons of third parties, your personal information may be transferred to these companies, which might also set cookies on your browser. You should check the relevant third party website for more information. 

Cookies enable us to track the following information about you:

• unique online identifier
• IP address (masked);
• Location: country, region, city, approximate latitude and longitude (Geolocation);
• Date and time of the request (visit to the site);
• Title of the page being viewed (Page Title);
• URL of the page being viewed (Page URL);
• URL of the page that was viewed prior to the current page (Referrer URL);
• Screen resolution of user's device;
• Time in local visitor's time-zone;
• Files that were clicked and downloaded (Download);
• Pages Viewed, User Sessions, Time on Site, Time on Page, Scroll depth, Internal links clicked
• Links to an outside domain that were clicked (Outlink);
• Pages generation time (the time it takes for webpages to be generated by the webserver and then downloaded by the visitor: Page speed);
• Main language of the browser being used (Accept-Language header);
• Browser version, browser plugins (PDF, Flash, Java, …) operating system version, device identifier (User-Agent header);
• Language of the visited page;
• Website search;

This website uses Google Analytics, a web analytics service provided by Google, Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. You can refuse the use of cookies by selecting the appropriate settings on your browser.

You can find out about Google's practices by downloading the browser add- on to disable Google Analytics, which can be found at: https://tools.google.com/dlpage/gaoptout.

If you wish to restrict or block the cookies which are set when visiting the website, or indeed any other website, you can do this through the privacy preference center that appears when you visit our website for the first time (“cookie banner”). It can also be accessed by clicking the “Cookies settings” icon at the bottom of the website at any time.

Within our privacy preference center, you can withdraw your consent to certain categories of optional cookies by un-ticking the box on the right-hand-side of each category and clicking the “Confirm My Choices” button. It may be necessary to refresh the website page for the updated settings to take effect. You may reject all optional cookies as well by clicking on the “Reject All” button, but strictly necessary cookies will remain active as they are necessary for the website’s functionality.

You may also wish to visit www.aboutcookies.org  which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. 

Cookies may also be managed in different ways. Please refer to your browser’s instructions for further information on how to set or modify your browser’s settings:

• Microsoft Edge: http://windows.microsoft.com/en-US/windows- vista/How-to-manage-cookies-in-Internet-Explorer-9
• Chrome: https://support.google.com/chrome/?hl=en-GB&amp%3Bamp%3Bhlrm=nl&amp%3Bamp%3Banswer=95647#topic=7439538  
• Firefox: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop?redirectlocale=en-US&as=s&s=cookies&r=5&amp&amp&amp&amp&redirectslug=enable-and-disable-cookies-website-preferences 
• Safari: http://support.apple.com/kb/PH5042 

Please be aware that restricting cookies may impact on the functionality of the site and also your user experience.

Any changes to this cookie policy will be posted on this page and will also be available to view through our cookie banner/pop-up.  Please check back regularly to see any updates or changes.

If you have any further questions or comments on our cookie policy, please contact us at info@stannah.com.

Last updated: May 2024