Why Stannah Has the Best Stairlift Warranty
When you buy a stairlift directly from Stannah you get an efficient call-out service that covers labor and parts.
Industry leading after sales support
Your journey with us doesn’t end when you buy a stairlift. We’re there for you when you need us and you can count on us to make sure that your stairlift continues to operate reliably for years to come.
Prioritized for service and repairs
If your stairlift breaks down, our warranty gives you priority to a call-out service that will be with you as soon as they can.
Lifetime coverage for critical parts
For critical components, which include the motor, gearbox, Stannah offers its customers a lifetime warranty for new stairlifts.
Hassle-free parts replacement
Our parts & components are made to withstand decades of use, but if any need replacing due to normal wear and tear during the warranty period, we take care of that for you.
*Warranty details listed are for customers who buy directly from Stannah. If you’re buying from a distributor, be sure to ask about their warranty.
Pre-sales & support available nationwide
We are more than happy to pay you a free home visit to answer all of your questions. Our home visits are always cost and commitment free, which means we give you time to consider your options. Then, when you’re ready, we’re there to help in whatever way we can, wherever you happen to be in the US.
Prompt and personalized after-sales service
Our service team is prompt and reliable, working with you to schedule routine or impromptu maintenance.Our team of technicians is ready and waiting to help you maintain sustainable independence at home.
Safe & high-quality products
At Stannah, we work hard to make sure that all our products are built to last. Our stairlifts are designed to meet the highest standards of quality and safety, and we only work with suppliers who follow those same standards. This guarantees maximum efficiency and safety for all our stairlifts. We’re so sure about the quality of our lifts that we give you our market-leading guarantee. To learn more about the standards we've met, visit our Awards & Accreditations page.
This guarantees maximum efficiency and safety for all our stairlifts. We also offer a market-leading, 7-day money-back guarantee.
Quick & easy troubleshooting
We pride ourselves on our customer service, and it's our goal to go above and beyond what you would expect. We’ve even developed a way of troubleshooting anything that may go wrong with our chairs even more quickly and efficiently. Our most popular stairlift model comes with a small inbuilt screen, which displays a number if there’s ever an error. That means that when you call us, we can tell you what the problem is based on that number, and are even likely to be able to fix it over the phone.
Over 1,000,000 people around the world have trusted us with their accessibility, and we pride ourselves on never letting them down.
Over one million people worldwide have trusted us with their stairlifts, and we take that responsibility seriously. Whether your stairlift is straight or curved, indoor or outdoor, it is designed to perform reliably every day. And if you ever need support, you can count on us to respond promptly and keep your stairlift working as it should.
We have locally-based teams all around the country, ready to answer your call.
Why do I need a stair survey?
Every home is different—an in-home stair survey ensures that your stairlift is the perfect fit for both you and your home.
Isn’t there a standard quote you can give me?
Since a one-size-fits-all approach wouldn’t give you a fair or accurate price, we take the time to assess your home and provide a personalized quote you can trust.
Do I need to have building work done?
No. Construction or home remodeling is not required. Our team fits the rail to your stairs, leaving your walls and décor completely untouched.
How does the Stannah warranty work?
Stannah offers a market-leading lifetime warranty on any new stairlift bought directly from us.
Why don’t you state the price of your stairlifts?
Your quote is personalized to your home, ensuring you get the right stairlift at a fair and accurate price, with no surprises later.
Does your call-out service cover all areas of the US?
We, or one of our trusted distributors, provide a call-out service that covers most of the United States.
