The Stannah Promise
Our four commitments are the foundation of a promise to you – a promise to be ‘always true to our word’. We make four key commitments to all our customers to make sure that every stairlift we install lives up to our engineering heritage.
The Stannah family have been making lifts of all types for over 150 years. In 1975 we added designing and manufacturing stairlifts in to our mix and now we sell them in more than 40 countries worldwide.
We are so proud of our history and family values that we have developed the Stannah Promise as an assurance to you that we will do everything we can to live up to the family name. After all, it’s on every product we install. It’s our way of assuring you that you will receive the best products and quality of service.
A company you can rely on
- To help choose the best stairlift for you, we will provide a free, home consultation complimented by our easy-to-understand product guides
- We will never cold-call or try to push a hard sell, and we will be completely honest about whether we think a stairlift is the right solution for you
- Our products are available to be tested and demonstrated at showrooms all around the country
- We are diligent members of all the significant trade organisations, and we adhere strictly to all their codes of practice, conduct and safety
- We are so confident in the quality of our stairlifts that every newly installed Stannah stairlift comes with a 14 day money back guarantee. Terms and conditions apply
Good value for money
- Fixed quotation that is clear and easy to understand
- Our stairlifts are cheaper to run than your kettle
- We also have reconditioned stairlifts on offer, which still come with the same assurances of quality and safety
Superior service
- Our 24 hour UK-based emergency support service ensures that a locally based engineer will be available to you 365 days a year
- We have over 320 fully trained and accredited engineers all around the UK
- Talk to us live via our Stannah Live video call service or contact us via our 24/7 UK based call center
- Our engineers will install your stairlift swiftly and tidily – they even bring their own vacuum
The best quality stairlifts
- We will design, make and install a stairlift to meet your exact specifications and to fit your stairs perfectly
- Our entire range of stairlifts fold neatly against the wall when not in use
- We manufacture all our products in the UK and rigorously test them to make sure that they meet the highest standards of quality, comfort and safety
- We are so confident in the quality of our products that we offer a 2 year warranty, with 2 free services on all new stairlifts – as standard
