Guide to buying a stairlift
Use our stairlift buying guide to choose the right stairlift that will let you focus on more important things in life than getting up and down the stairs
What should you look for in a stairlift?
Making sure you get the right one from the start means you can relax in the knowledge you have the best possible solution that will stand the test of time.
Once you decide to buy a stairlift, the next step is choosing the right model for you depending on your circumstances. Your choice of stairlift depends on whether you have a straight staircase or a staircase with turns.
Plus, you have the option to customise your stairlift. We have a range of upholstery choices to select from the right fabric, trims and colours to match your style and home.
Peer recommendation
Do you know anybody that owns a stairlift? If so, talk to them – their experience could prove useful.
- What do they like about their stairlift?
- What would they change?
- How did they find the installation process?
You may find some of our independently rated customer reviews useful as a starting point.
Look for the complete package
When choosing a stairlift, it’s important to look at the complete package not just the initial price. Ensure you are getting a comprehensive warranty, robust aftercare services, and essential safety features like an easy-swivel seat as standard.
For example, if your balance is not the best, look for smart design features that allow the footrest to be folded via a link to the arm or seat, or even better, via an automatic button in the arm, rather than having to bend down.
Additionally, because every home is different, your staircase may require minor preparation before installation, such as moving a radiator. Your Stannah consultant will always walk you through these layout details clearly so you have total clarity on your custom package.
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Professional advice
Make sure that you choose to purchase a stairlift manufacturer that has a British Healthcare Trades Association (BHTA) accreditation, with OFT Code of Conduct approval. They assure you of the integrity of the company you are dealing with and the service you receive.
Another good way of assessment is checking which awards and accreditations the stairlift provider may already have.
An impartial guide
The BHTA have produced an independent stairlift buying guide. Call them on 0207 702 2141 for your free printed copy or visit the BHTA website to download it.
You can also find information about the best stairlift brands, as revealed by Which? - the UK's leading not for profit consumer champion.
