Contact Stannah
Speak to a Stannah expert today
Stairlift and homelift sales enquiries
Call 0800 715 485*
We are here
Monday to Friday: 08:30 – 18:00
Saturday: 09:30 – 13:30
*Calls are free of charge from all consumer landlines and mobile phones.
Stannah Live
Experience our showroom from the comfort of your own living room with Stannah Live.
Chat to a Stannah expert. Get a live demonstration of our stairlifts and homelifts with a video call. We're here to answer any other questions you might have too.
Our expert team will assess your needs and recommend the best options.
Simply select a time and a date that suits you.
If you have a stairlift or homelift breakdown or are having problems with your product, we can help get it working again quickly and easily.
Please visit our servicing, repairs and maintenance page to get started.
Web chat
Chat with our UK sales team online
We are here
Monday to Thursday: 09:00 – 17:00 Friday: 09:00 - 14:30
For any servicing, repairs, or maintenance enquiries, please visit our troubleshooting tips page.
Stannah Live video call
Chat to a Stannah expert and get a live demonstration of our stairlifts and homelifts with a one-way video call.
We are here
Monday to Thursday: 09:00 – 17:00 Friday: 09:00 - 14:30Contact us via our web form
Would you like to explore beyond our products for the home?
Do you have any questions?
You'll find lots of helpful information about our products and services below.
For a comprehensive answer to many questions, please also explore our stairlift FAQs and our homelift FAQs.
Where can I report a stairlift or homelift repair or breakdown?
Enter your postcode into our service branch finder to find your local service branch. With 11 service branches nationwide and a 24/7 UK based emergency helpline, we’ve got you covered.
Looking for stairlift troubleshooting tips?
From beeping to battery problems, you’ll find lots of tips and easy solutions to common stairlift issues right here.
Where can I find my nearest demonstration centre?
Pop your postcode into our demonstration centre finder and see where you can try out our stairlifts and homelifts to find which suits you best.
How can I contact Stannah by email?
For sales enquiries and all general stairlift and homelift enquiries, please use this email address: webenquiries@stannah.co.uk
For press and media enquiries, please use this email address: marketinguk@stannah.co.uk
For any commercial lift enquiries, please use this email address: contact@stannah.co.uk
How can I write to Stannah?
You can write to Stannah by using the following address:
Stannah Lift Services
Watt Close
East Portway
Andover
Hampshire
SP10 3SD
How do I make a complaint?
While we strive to deliver 100% satisfaction, occasionally there can still be times when we unintentionally fall short. We will always try our hardest to resolve any situation where you are not completely satisfied. Informing us when you are unhappy with the service you’ve experienced gives us the opportunity to put matters right for you and to improve our service in the future for all our customers.
Please visit our dedicated page for complete guidance on making a complaint.
