Installation Process

Stairlift installation process

Installing a stairlift only takes a few hours. Our stairlifts are fitted to the stairs and not the wall so there's no structural damage either.

Stannah engineer showing to a lady how to operate a stairlift

On the day of your stairlift installation

The average stairlift installation takes between two and four hours to complete. Occasionally we may need to make slight alterations prior to installation, such as moving a radiator, but we can arrange for this work to be completed and will include this within your quotation.

There is very little mess created, and because our stairlifts are fitted to the stair and not the wall there’s no structural damage at all. What’s more, all of our stairlift installers carry a vacuum cleaner so that they can tidy up any mess and leave your home looking exactly how they found it when they arrived.

Finally, our installation engineers are also focused on teaching customers how to use the new stairlift and will not leave your home until you thoroughly understand how to use all of its features. Most importantly, making sure that at the end of the home visit, you are happy with the stairlift installation!

Call us on 0800 715 485

Monday to Friday: 08:30 – 18:00

Saturday: 09:30 – 13:30

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Enjoying the benefits of a Stannah stairlift

With a Stannah stairlift, you can be sure that you get the stair lift you need with everything arranged for, and around, you. It won’t be long before you are enjoying all the benefits that a Stannah stairlift can bring so you can keep on being you.

Whether you have straight or curved stairs, we can help you. Discover more about our different types of stairlift models in our detailed guide or contact us to speak to one of our friendly stairlift experts who will be happy to help advise. All stairlifts ar einstalled with extreme care to ensure the sructral intergrity of your home isn't affected.

We also have some further information about the stairlift buying process, so you know what to expect. Please note, the stairlift cost with installation, preparation work, two-year warranty and 24/7 aftercare is covered in your personalised quote, so there are no additional installation fees.

A lady and a gentleman behind exercising and stretcing

What happens next?

It’s not just what we sell that we take great care of, how we sell, deliver and service is just as important to us – and you. From the moment you contact us, we will do everything we can to ensure your experience at every step of your purchase lives up to the Stannah name. Check out the six easy steps to get your own Stannah stairlift.

Step 1

Call us now to speak with one of our friendly advisors.

Happy couple smiling and looking at their laptop

Step 2

We'll arrange for one of our sales consultants to talk you through the options we offer, and how the installation process works and give you a straightforward quote for you to consider in your own time.

Step 3

Once you have decided to go ahead and order you just need to give us a quick call and we'll get everything moving.

stairlift folded on stairs showing curve with green upholstery

Step 4

We'll take a deposit, arrange any preparation work with our trusted subcontractors and fix a date for installation.

Step 5

Our installation team will fit your stairlift to the highest standards, leaving everything tidy and giving you a full demonstration on how to use tour new stairlift before they leave.

Step 6

Your new stairlift, with a full two-year warranty, will be ready to go and will start making your life easier!

A Stannah engineer installing a stairlift

Stairlift installation times

Our stairlifts come with various features and benefits and we want to ensure we provide the best possible solution for you and your home. When visiting to assess the staircase and advise on the most appropriate solution, our stairlift expert will be able to provide an estimated installation time, which will depend on what type of staircase you have.

Our current installation timescales are:

Siena stairlift with no turns - 10 working days from order date

Starla stairlift with no turns - 10 working days from order date on the following upholstery options:

Red, stone and green woven. Beige and brown faux leather. Fully upholstered cocoa and oatmeal.

Estimated installation time from order date on all other Starla upholstery options - 10 - 14 working days

Siena and Starla stairlifts with 1 or 2 turns

Due to the individual nature of a staircase with one or two turns, our curved rails are individually designed and handmade by our skilled craftsmen to ensure the best possible fit on your stairs. It takes around 4 weeks to manufacture our curved rails, and just a few hours for our engineers to install it at your home.

Our surveyor will be able to give you an estimated installation time when he visits during the survey appointment.

Why choose Stannah?

stairlift folded at bottom on straight staircase

14 day money back guarantee

Our stairlift engineers are so confident in the quality of our stairlifts that every newly installed Stannah stairlift comes with a 14-day money back guarantee.