Uplifts S2 and S3 product support
Using your Uplift should be simple, but when your lift gives you trouble, there are some simple steps to resolve common problems
Uplifts S2 and S3 troubleshooting
Homelift not moving
Check to see if the red emergency button has been pressed or if there are any lights on the control panel.
Strange noises
Stop using the homelift and contact our customer service team.
Door not opening
Please refer to the safety procedures(6.) in the user guide.
Lights illuminated on the control panel
Please refer to the safety features(5.) in the user guide
I've lost my emergency door release tool
Please contact our customer service team to get a replacement.
I've lost my remote control and need a replacement
Please contact our customer service team to get a replacement.
User guides
Uplifts S2 homelift user guide
Download a PDF version of your homelift guide
PDF 2MB
Uplifts S3 homelift user guide
Download a PDF version of your homelift guide
PDF 2MB
Uplifts emergency door release tool user guide
Download a PDF version of your emergency door release tool guide
PDF 1MB
We are here to help
Repairs
If your homelift or other product needs to be repaired, you're in good hands. Stannah technicians will repair it using genuine Stannah parts to fix the problem.
Warranty
Find out everything you need to know about your warranty and how to contact us if you need to.
