Stairlift troubleshooting tips
We trust you will enjoy years of worry-free ownership of your Stannah stairlift, but we are always here to help if you have any queries or concerns
Common stairlift faults
Whilst we try to ensure every stairlift is in tip-top condition, factors such as time and wear can sometimes result in issues. Here we’ve compiled a few common stair lift problems and how to solve them if your stairlift is not working.
Beeping, unusual noise, stopping or running slow
Remote control
Battery
Top tips
- If you are home alone, we always recommend you carry a mobile phone to alert others if you need help
- Keep your local Stannah service branch or supplier number handy for emergencies
- It’s always a good idea to ask someone else to be around to help you troubleshoot
- If your stairlift stops on the stairs, it’s best to stay seated and see if you can restart it or summon assistance. If you have to get off, make sure you can do so safely, take it slowly and ideally, have someone help you
Product support
Explore useful product information from operating manuals to useful hints and tips.
Repairs & services
Our fully qualified engineers have years of experience maintaining, repairing and servicing stairlifts and homelifts.
Service contracts
Once your warranty expires, our stairlift and homelift service contracts are a cost-effective way to keep you moving.
